Status
Those with active bot.im screen names will notice they are currently appearing offline. We are working to resolve this issue and should have your screen names back online shortly. This issue does not affect screen names on Aim, Yahoo, MSN, or Gtalk.
We are working on restoring service and reconnecting screen names.
On Saturday, January 29th our network operations team will be performing network upgrades from the hours of 1am est. - 5am est.
All IM screen names will be offline during this time and SMS messages will not be routed to bots.
The issue causing some bot.im screen names to appear online has been resolved. Sorry for the inconvenience.
We are working to resolve an issue causing some bot.im bots to appear offline.
Update: All bot.im screen names should be online and responding
All bots should now be back online and responding. If this is not the case for you please let us know.
We are currently investigating an issue with our IM connectors resulting in all IM bots to either appear offline or not respond. SMS bots are not impacted.
We will update here when this issue is resolved. Thanks for your patience.
A change to some of our DNS servers recently has caused an issue where some XMPP domains are unable to reach IMified applications running on @bot.im xmpp addresses. A line was inadvertently left out of DNS on the new servers. The issue has been corrected, but it may take some time for public DNS servers to pick up the changes.
We’re also investigating an issue where some bots are taking an extremely long time to reply. On these bots, we’re seeing reply times ranging from several minutes to as many as 20 minutes. We’re researching the cause and will update this post when we know more.
The IMified API will be down for roughly one hour starting at around 1:45 am on Friday, 10/2 for hardware upgrades to our database servers.
The IMified API will be down for roughly one hour starting at around 12:30 am on Sunday, 9/26 for hardware upgrades to our database servers.
