Status
Feb
24th
Wed
24th
Update - Testing Tonight - 2/23
All bots should be online and responding.
For help with IMified, visit our help forums.
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Feb
23rd
Tue
23rd
Testing Tonight - 2/23
Tonight at midnight we will be taking all bots offline while we test some new enhancements to our bot hosting platform. Bots may be offline for up to 2 hours.
Feb
21st
Sun
21st
Update - Emergency restart this morning
Services have been restarted and bots are coming back online.
Emergency restart this morning
We’re investigating unusually high load on our bot.im XMPP server this AM. We are restarting the server and bots will be offline for short period of time.
Feb
17th
Wed
17th
Send API Problems
Those users with the ability to send messages via the API directly to a users screen name are currently receiving a 500 error back from the IMified API. We have identified a fix for this issue and it will be deployed later this evening. Will update this post when this issue is resolved.
Update 2/18 8:40am: Last night’s update has been moved to this AM
Update 2/18 8:50am: This issue should now be resolved
Feb
7th
Sun
7th
Bots Offline
We’re currently investigating a problem resulting in a number of bot being offline. We should have this issue resolved shortly. SMS and twitter bots are working without issue.
Jan
28th
Thu
28th
Maintenance window tonight
We’ll be performing maintenance on our core IM servers tonight at midnight EST. IM bots will be offline briefly while we install updates to the IMified software.
Jan
26th
Tue
26th
IM issues
We’re investigating an issue where some IM bots are responding slowly, failing to respond, or not appearing as online to all users. We’re currently working on the problem and may need to restart IM bots in order to recover. An update will be provided when we know more.
Jan
20th
Wed
20th
Maintenance Jan 20th
We’re making some configuration changes to our core IM servers tonight at midnight EST that require a restart. You will see your IM bots disconnnect and then reconnect when the IM servers are restarted.
Update: This has been postponed to Jan 22, Midnight EST.
The maintenance has been completed.
Twitter issues continue
Beginning with Twitters 90 minute outage this morning, Twitter’s API has been returning a large number of errors and unexpected data. This means that Twitter bots are not responding to many requests as we are unable to consistently post to Twitter.
