IMified Status

Bot.im screen names appearing offline

Fri, 08 Jul 2011 15:05:28 -0400

Those with active bot.im screen names will notice they are currently appearing offline. We are working to resolve this issue and should have your screen names back online shortly. This issue does not affect screen names on Aim, Yahoo, MSN, or Gtalk.

IM bots currently offline

Sun, 15 May 2011 15:31:49 -0400

We are working on restoring service and reconnecting screen names.

Scheduled Maintenance - Sat, January 29th

Tue, 25 Jan 2011 15:48:03 -0500

On Saturday, January 29th our network operations team will be performing network upgrades from the hours of 1am est. - 5am est.

All IM screen names will be offline during this time and SMS messages will not be routed to bots.

Bot.im screen names back online and responding

Tue, 04 Jan 2011 10:09:46 -0500

The issue causing some bot.im screen names to appear online has been resolved. Sorry for the inconvenience.

Bot.im bots appearing offline

Mon, 03 Jan 2011 11:12:00 -0500

We are working to resolve an issue causing some bot.im bots to appear offline.

Update: All bot.im screen names should be online and responding

All bots back online

Tue, 21 Dec 2010 12:11:28 -0500

All bots should now be back online and responding. If this is not the case for you please let us know.

IM bots currently offline

Mon, 20 Dec 2010 13:32:32 -0500

We are currently investigating an issue with our IM connectors resulting in all IM bots to either appear offline or not respond. SMS bots are not impacted.

We will update here when this issue is resolved. Thanks for your patience.

XMPP issues and general slowness

Thu, 14 Oct 2010 13:18:39 -0400

A change to some of our DNS servers recently has caused an issue where some XMPP domains are unable to reach IMified applications running on @bot.im xmpp addresses. A line was inadvertently left out of DNS on the new servers. The issue has been corrected, but it may take some time for public DNS servers to pick up the changes.

We’re also investigating an issue where some bots are taking an extremely long time to reply. On these bots, we’re seeing reply times ranging from several minutes to as many as 20 minutes. We’re researching the cause and will update this post when we know more.

Scheduled Maintenance 10/2

Sat, 02 Oct 2010 01:23:41 -0400

The IMified API will be down for roughly one hour starting at around 1:45 am on Friday, 10/2 for hardware upgrades to our database servers.

Scheduled Maintenance 9/26 at 12:30 am

Sat, 25 Sep 2010 21:17:27 -0400

The IMified API will be down for roughly one hour starting at around 12:30 am on Sunday, 9/26 for hardware upgrades to our database servers.

Bot.im bots appearing offline from Gtalk

Thu, 02 Sep 2010 11:50:02 -0400

We’re currently working on resolving an issue where Gtalk users cannot reach bot.im bots. We hope to have this issue resolved soon.

Issue connecting new Yahoo screen names

Wed, 14 Jul 2010 17:48:24 -0400

We are working on resolving an issue with connecting new Yahoo screen names to a bot. We hope to have this issue resolved soon and will update here when its fixed.

MSN Connectivity Issues

Fri, 02 Jul 2010 10:07:32 -0400

We’re currently experiencing a problem with connecting MSN screen names to IMified bots and will update the status blog when this issue is resolved.

AIM, MSN, Yahoo, and Gtalk Bots Down

Mon, 14 Jun 2010 08:48:00 -0400

We hope to have this issue resolved soon and will update this post when things are back.

Update: Bots on all networks should be functioning normally. Sorry for the issues everyone!

Bots Down

Fri, 11 Jun 2010 14:11:00 -0400

Bot’s connected to AIM, MSN, Yahoo, and Gtalk are currently down while we troubleshoot a problem in our IM connectors. We hope to have this issue resolved within the next hour.

Update: 3:30pm EST, Bots are back online

Bots Temporarily Down

Wed, 09 Jun 2010 23:34:52 -0400

AIM, MSN, Yahoo, and Gtalk bots will be down for about an hour while we migrate our IM connectors to another home.

SMS is back to normal and has been operating normally for about 30 minutes.

Mon, 31 May 2010 16:56:52 -0400

SMS is back to normal and has been operating normally for about 30 minutes.

We’re experiencing an issue with one of our SMS gateway providers, and as a result SMS performance...

Mon, 31 May 2010 15:48:08 -0400

We’re experiencing an issue with one of our SMS gateway providers, and as a result SMS performance may be degraded. Our testing has seen delays of up to several minutes in the delivery of messages. We’re working with the gateway provider to resolve the issue as quickly as we can.

Temporary changes to the GetUser API method

Tue, 25 May 2010 12:41:55 -0400

We have temporarily stopped storing presence for end users of your bots while we work on better ways of processing and storing this data. We hope to have a new solution in place soon and will update this post when we do.

AIM, MSN, and Yahoo bots not responding

Tue, 11 May 2010 09:51:00 -0400

We are currently in the process of migrating bots over to new and improved network connectors for AIM, Yahoo, and MSN. In doing so, a bug is preventing bots from responding. We are working on the issue and hope to have this resolved soon.

Update
All bots should be responding now.